Frequently Asked Questions
Everything you need to know to keep your brow game strong.
How long does shipping take for iSLAYBROWSUPPLIES orders?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy for professional tools?
Due to the hygienic nature of beauty supplies, we only accept returns on unopened and unused products in their original packaging within 14 days of delivery. Please contact our support team to initiate a return.
Are your pigments and inks cruelty-free?
Yes, at iSLAYBROWSUPPLIES, we are committed to ethical beauty. All of our pigments, mapping strings, and aftercare products are 100% cruelty-free and never tested on animals.
Do you offer professional discounts for bulk orders?
We certainly do! We offer tiered pricing for licensed professionals and salon owners looking to stock up. Please email our sales department with your credentials to receive a pro-discount code.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna to make stocking your studio easier.
How can I track my package?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website so you can monitor your delivery in real-time.